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Chances are,

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JPMorgan Chase

45M+ Customers

7+ YOE

Chances are,

|

JPMC

45M+ Customers

7+ YOE

I design for millions of people I'll never meet. I care anyway.

I design for millions of people I'll never meet. I care anyway.

Senior UX Designer

New York, NY

OPEN TO CONNECT

Senior UX Designer

New York, NY

OPEN TO CONNECT

See how I think↓

I'm Franky — a Senior UX Designer with 7+ years shaping products at the overlap of craft, systems thinking, and business impact. Currently at JPMorgan Chase, previously building enterprise systems for Tier-1 media clients.

I use AI to move faster, not to think less. My work still starts with messy human behavior, business constraints, and the small moments where customers either keep going — or give up.

LinkedIn

LinkedIn

LinkedIn

Resume

Resume

Resume

I'm Franky — a Senior UX Designer with 7+ years shaping products at the overlap of craft, systems thinking, and business impact. Currently at JPMorgan Chase, previously building enterprise systems for Tier-1 media clients.

I use AI to move faster, not to think less. My work still starts with messy human behavior, business constraints, and the small moments where customers either keep going — or give up.

LinkedIn

LinkedIn

LinkedIn

Resume

Resume

Resume

I'm Franky — a Senior UX Designer with 7+ years shaping products at the overlap of craft, systems thinking, and business impact. Currently at JPMorgan Chase, previously building enterprise systems for Tier-1 media clients.

I use AI to move faster, not to think less. My work still starts with messy human behavior, business constraints, and the small moments where customers either keep going — or give up.

LinkedIn

LinkedIn

LinkedIn

Resume

Resume

Resume

Transfer Chase Points to Travel Partners

WEBNATIVETASK FLOW

Streamlined the points transfer flow to airline and hotel partners, to maximize user's rewards value.

Chase Ultimate Rewards Core Experience

Redesigned Chase Ultimate rewards experience for 45M+ Chase cardholders.

Tracker Design System Framework

WEBNATIVEDESIGN SYSTEM

Scalable component strategy across 50+ card products and 5 LOBs.

Orders & Operations - Digital Advertising CRM

WEBDESIGN SYSTEMB2B

Modernizing the dashboard behind every TV ad you see.

Chase Redemption Email Redesign

CONTENT IADESIGN SYSTEMRESEARCH

Redesigned Chase UR redemption email template with consistent hierarchy and brand-safe flexibility.

Beyond the Pixel

01

People have called me 'laser eyes' since day one of my career. I've never had the surgery.

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Experience

JPMorgan Chase

Senior UX Designer

2022 — Present

Ultimate Rewards · 45M+ users · 36 card products

Experience

Operative · Sintecmedia

UX / UI Designer

2020 — 2022

B2B ad platform · NBC, FOX, Sinclair

Education

Parsons School of Design

MFA, Design and Technology

2017 — 2020

New York City